Contact Details
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.
Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.
You will be sent an SMS with information on how to access your accommodation once the property is ready for check in. We ask that you do not go to the property before you receive your check in notification.
Please use the map Link below, or the pin co-ordinates if you are having trouble locating your property.
Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.
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We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:
Carport Parking
Our property features a carport that is available for guest use. You are welcome to park your vehicle underneath to keep it protected from the elements.
Driveway and Street Parking
In addition to the carport, there is ample space in the driveway and on Banjo Paterson Crescent for parking. Please keep in mind that this parking area is shared with Allinga Apartment guests.
Secure Boat Parking
You are more than welcome to park your boat off the street, securely in the back yard. This can be accessed via reversing through the side gate located on Cobbon Crescent. Gate width is 3.4m
Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.
During Your Stay
Code Of Conduct
Before You Leave
Excess charges will be applied if the above is not followed.
We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:
There’s nothing quite like cozying up by a crackling fireplace after a day of exploring the Snowy Mountains. If you wish to use the fireplace during your stay, please follow the simple guide below to safely enjoy a fire without smoke.
Step 1: Stack Kindling
Step 2: Add Firewood
To keep your equipment safe and secure during your stay, your accommodation offers convenient on-site bike and ski/snowboard storage facilities.
There is a drying room and bike storage available for guests accessible via the downstairs shared laundry. Please note, these storage facilities are shared with guests staying at Allinga Apartment.
If you experience a lack of hot water, please press the button on the panel located in the bathroom (refer to image below).
General waste and recycling bins are located in the driveway. A contractor will attend the outside of the property on Mondays (recycling) and Fridays (general waste) to put the bins in/out for bin collection.
It is common for properties in the area to use gas tanks for heating and/or cooking. From time to time, one tank may empty during your stay and you will need switch the connection to the other tank. This is a simple and quick process, please watch this video for step-by-step instructions.
Gas Tank Location: Near the patio on the back wall of the house.
If you have switched the connection on the gas tanks during your stay, you must inform Henley Holidays during business hours.
You can reach the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.
If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.
Fuse Box Location: Near the front door to the apartment on the left hand side of the house.
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.