Your holiday starts here!

Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.

Arrival Information

Property Access

You will be sent an SMS with information on how to access your accommodation once the property is ready for check in. We ask that you do not go to the property before you receive your check in notification.


Address: 57 Banjo Paterson Cres, Jindabyne, NSW 2627

Please use the map Link below, or the pin co-ordinates if you are having trouble locating your property.

View Map


WiFi

Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.

USERNAME: BOC317
PASSWORD: wvuk4z6mbv

Important Information About Your Property

We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:

 

Carport Parking
Our property features a carport that is available for guest use. You are welcome to park your vehicle underneath to keep it protected from the elements.

 

Driveway and Street Parking
In addition to the carport, there is ample space in the driveway and on Banjo Paterson Crescent for parking. Please keep in mind that this parking area is shared with Allinga Apartment guests.

 

Secure Boat Parking
You are more than welcome to park your boat off the street, securely in the back yard. This can be accessed via reversing through the side gate located on Cobbon Crescent. Gate width is 3.4m

 

Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.

During Your Stay

    • No ski or snowboard boots to be worn inside the property.

 

Code Of Conduct

    • As of the 18th December 2020, all guests must meet the behaviour obligations of the NSW Fair Trading Code of Conduct. To view guest obligations click here.

 

Before You Leave

    • Dirty dishes are to be washed and put away, or placed in the dishwasher and turned on.

    • Furniture is to be returned to its original position.

    • Fireplace is emptied of all ash.

    • Coffee machine cleaned.

    • BBQ cleaned and cover replaced.

    • All rubbish and recycling placed in the outside bins.

    • All lights, air-conditioning and heating turned off.

 

Excess charges will be applied if the above is not followed.

We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:

 

    • Wood fire place in main living area
    • Split system in main living area: control is mounted on the wall underneath
    • Electric wall heaters in bedrooms: these can only be turned on and off as the settings are locked to remain energy efficient

There’s nothing quite like cozying up by a crackling fireplace after a day of exploring the Snowy Mountains. If you wish to use the fireplace during your stay, please follow the simple guide below to safely enjoy a fire without smoke.

 

 

Step 1: Stack Kindling

    • Take eight to ten pieces of kindling and stack them in a crosshatch style arrangement. (Place two pieces on the base of the fire vertically, and then stack two pieces on top of those horizontally. Repeat once more.

    • Place firelighters amongst the kindling and light. Wait for the kindling to become well lit.

 

Step 2: Add Firewood

    • Once the burning kindling settles, place a few pieces of smaller firewood onto the kindling, being sure to allow space between pieces so that air can circulate.

    • Once these smaller pieces of firewood settle and are burning hot, add larger logs on top. Again, be sure to allow good airflow between each log to prevent smouldering and excess smoke.

To keep your equipment safe and secure during your stay, your accommodation offers convenient on-site bike and ski/snowboard storage facilities.

 

There is a drying room and bike storage available for guests accessible via the downstairs shared laundry. Please note, these storage facilities are shared with guests staying at Allinga Apartment.

If you experience a lack of hot water, please press the button on the panel located in the bathroom (refer to image below).

General waste and recycling bins are located in the driveway. A contractor will attend the outside of the property on Mondays (recycling) and Fridays (general waste) to put the bins in/out for bin collection.

It is common for properties in the area to use gas tanks for heating and/or cooking. From time to time, one tank may empty during your stay and you will need switch the connection to the other tank. This is a simple and quick process, please watch this video for step-by-step instructions.

 

Gas Tank Location: Near the patio on the back wall of the house.

 

If you have switched the connection on the gas tanks during your stay, you must inform Henley Holidays during business hours.

You can reach the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.

If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.

Fuse Box Location: Near the front door to the apartment on the left hand side of the house.

Activities

Winter Activities
Where To Eat
Breweries
Events

Contact Details

Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.

Henley Holidays Office 9am-5pm:

02 6457 2504

holidays@henleyproperty.com.au

 

After Hours Mobile (Emergencies Only):

Jindabyne: 0472 665 180

Thredbo: 0419 955 656