Contact Details
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.
Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.
You will be sent an SMS with information on how to access your accommodation once the property is ready for check in. We ask that you do not go to the property before you receive your check in notification.
Please use the map Link below, or the pin co-ordinates if you are having trouble locating your property.
Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.
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PASSWORD: 9e22c426
We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:
Secure Garage Parking
Alpine Freedom features a double garage that’s available for guest use – use the keypad on the left-hand side to access (refer to image below). You are welcome to park your vehicle inside the garage to keep it secure and protected from the elements. There is also space in the driveway for additional vehicles. If you are experiencing any issues with the keypad for the garage, there is a remote located inside the property next to the fuse box as depicted below.
Driveway/Street Parking
In addition to the garage, you are also welcome to park your vehicle/s on the street or in the driveway.
Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.
The lockbox for Alpine Freedom is located on the back porch of the property. To access this, there is a set of gravel stairs to the right hand side of the garage, which leads you around to the back porch (as depicted below).
Alternatively, if you are having trouble getting your bags up the stairs, you can briefly use the driveway to the left of the property to unload at the back porch as depicted below.
PLEASE NOTE: this driveway is not apart of the property Alpine Freedom and cannot be used for permanent parking.
During Your Stay
Code Of Conduct
Before You Leave
Excess charges will be applied if the above is not followed.
We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:
You are permitted to store all ski/snowboard equipment and all bikes securely in the garage.
For drying your ski and snowboard gear and clothing, there is a room on the left hand side of the entrance, across from the bathroom, with ample space.
General waste and recycling bins are located on the right-hand side of the building. A contractor will attend the outside of the property on Thursdays (Weekly) to put the bins in/out for bin collection.
If you are experiencing a power outage, please first check the fuse box to ensure a switch has not tripped.
Fuse Box Location: The fuse box is located in the hallway on the right-hand side, near the kitchen.
Mains Location: The main power board is located outside on the right hand side of the house, next to the where the bins are located.
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.