Contact Details
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.
Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.
You will be sent an SMS with information on how to access your accommodation once the property is ready for check in. We ask that you do not go to the property before you receive your check in notification.
Please use the map Link below, or the pin co-ordinates if you are having trouble locating your property.
Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.
USERNAME: Bambini
PASSWORD: sourdough16
We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:
Driveway Parking
Guests are welcome to park their vehicle in the driveway space front of the apartment door as depicted below.
Street Parking
In addition to the driveway space front of the apartment door, there is street parking available on Bogong Street.
Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.
During Your Stay
Code Of Conduct
Before You Leave
Excess charges will be applied if the above is not followed.
We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:
To keep your bikes and equipment safe during your stay, your accommodation permits convenient on-site storage.
You can store your bikes down the side of the property, past the gate. Please note that this area is not 100% secure, so we recommend using additional locks for extra security if possible.
General waste and recycling bins are located in bin enclosure at the bottom of driveway. A contractor will attend the outside of the property on Mondays (recycling) and Fridays (general waste) to put the bins in/out for bin collection.
It is common for properties in the area to use gas tanks for heating and/or cooking. From time to time, one tank may empty during your stay and you will need switch the connection to the other tank. This is a simple and quick process, please watch this video for step-by-step instructions.
Gas Tank Location: In the bin enclosure at the bottom of the driveway.
If you have switched the connection on the gas tanks during your stay, you must inform Henley Holidays during business hours.
You can reach the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.
If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.
Fuse Box Location: Through the gate on the left hand side of the building. There is a key to unlock the gate on the key set with the front door key on them.
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.