Welcome to Cascades Retreat

We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:

Driveway Parking
General parking is available in the allocated carpark. Head up the driveway and follow it around to the right to the end of the building. You will see the space at the end of the building on the right hand side.

Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.

Access to the unit is via the pictured doorway below, once inside head down the stairs to the bottom level. Then turn right and follow the corridor to Unit 2.

During Your Stay

• • No ski or snowboard boots to be worn inside the property.

Code Of Conduct

• • As of the 18th December 2020, all guests must meet the behaviour obligations of the NSW Fair Trading Code of Conduct. To view guest obligations click here.

Before You Leave

• • Dirty dishes are to be washed and put away, or placed in the dishwasher and turned on.

• • Furniture is to be returned to its original position.

• • Fireplace is emptied of all ash.

• • Coffee machine cleaned.

• • BBQ cleaned and cover replaced.

• • All rubbish and recycling placed in the outside bins.

• • All lights, air-conditioning and heating turned off.

• • Report any malfunctioning or broken items to the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.

Excess charges will be applied if the above is not followed.

We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:

• • Portable electric heater
  • Portable fan

General waste and recycling bins are located in the bin enclosure at the bottom of the driveway. A contractor will attend the outside of the property on Mondays (recycling) and Fridays (general waste) to put the bins in/out for bin collection.

To keep your ski and snowboarding equipment safe and secure during your stay, your accommodation offers convenient on-site storage facilities.

You can utilise the bathroom for storage of this equipment if bringing into the apartment.

If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.

Fuse Box Location: Inside the bathroom cupboard, on the left hand side

Linen for the sofa bed is located in the dark timber cupboard in the dining area. The sofa bed will already have some linen on it, however you will find further pillows, towels and a doona in the cupboard.