*NAME – Caps*

Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.

Arrival Information

Property Access:

You will be sent a text message once the property is ready for your check in. Please note that check in time is 4.00pm and we ask that you do not go to the property before you receive your check in text message.

Address: *EDIT*

Please use the map link below, or the pin co-ordinates if you are having trouble locating your property.

Map Link – *EDIT*

Parking Information

Please park in your designated parking spot only once you have received your check in text message. Please note that cleaners and other staff will need access to this parking before check in and after check out to ensure your property is ready on time.

General parking is available in double garage and in driveway – *EDIT*

WIFI

Username: *EDIT*

Password: *EDIT*

Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.

Important Information about Your Property

DURING YOUR STAY *EDIT* – Add/Remove as needed

  • Ski and snowboard boots are NOT to be worn inside the property.
  • Dirty dishes are to be washed and put away or placed in the dishwasher and turned on.
  • Furniture is to be returned to its original position.
  • Please ensure the fireplace is emptied of all ash before departure.
  • Coffee machine cleaned.
  • BBQ cleaned and cover replaced.
  • All rubbish and recycling is to be placed in the outside bins before departure.
  • All lights and AC/Heating is to be turned off on departure.
  • All malfunctioning or broken items are to be reported to the Henley Holidays Team. Call 02 6457 2504 or email holidays@henleyproperty.com.au
  • Excess charges will be applied if the above is not followed.
  • Code Of Conduct
    As of 18th December 2020 you, as a guest, must meet the behaviour obligations of the NSW Fair Trading Code of Conduct. Please click HERE for details.

Fireplaces – *EDIT* – Add/Remove whole section as needed

If you wish to use the fireplace, please follow the simple guide below to enjoy the fire without smoke. Never leave a fire unattended. Firewood is located in the garage. Fire wood is only supplied in the winter months.

Stack Kindling

  • Take eight to ten pieces of kindling and stack them in a crosshatch style arrangement, by placing two pieces on the base of the fire vertically, and two pieces on top of those horizontally, repeating once
  • Place firelighters amongst the kindling. Light the kindling and wait for it to become well alight

Add Firewood

  • Once the burning kindling settles, it’s time to add the first pieces of firewood. Place a few pieces of smaller firewood onto the kindling, being sure to allow space between them so air can circulate
  • Once these smaller pieces settle and are burning hot, it’s time to add larger logs. Again, be sure to allow good airflow between each log, to prevent smouldering and smoke

Gas Tanks – *EDIT* – Add/Remove whole section as needed

Many properties in the area use gas tanks for heating and/or cooking. From time to time, one tank may empty during your stay, and you will need switch to the other tank. This is a simple and quick process. You must inform Henley Holidays during business hours if you have switched the gas tanks.

Gas Tank Location: – *EDIT*

How to Change Gas Tanks *EDIT* – Add/Remove whole section as needed

Step by step video

Heating and Cooling *EDIT*

Wood fire place in main living area, electric wall heaters in bedrooms, underfloor heating in bathrooms & laundry.

Rubbish *EDIT*

Bin Location: Around the left hand side of the house. Bins collection day is Thursday, a contractor will come to the property to put the bins in/out.

Ski/Bike Storage *EDIT*

In garage

Fuse Box/Electrical Board *EDIT*

If you are experiencing power outages, please first check the fuse box as a switch may have tripped.

Location: Fuse board is in bedroom cupboard. The bedroom at the front of the house off the main living space. Main fuse box is located down the left hand side of the house.

Contact Details

Henley Holidays Office: 02 6457 2504

After House Emergencies Only

Jindabyne: 0472 665 180

Thredbo: 0419 955 656

holidays@henleyproperty.com.au