Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.

Arrival Information

Property Access:

You will be sent a text message once the property is ready for your check in. Please note that check in time is 4.00pm and we ask that you do not go to the property before you receive your check in text message.

Address: 12 Lotus Ave Kalkite NSW 2627

Please use the map link below, or the pin co-ordinates if you are having trouble locating your property.

Map Link

Parking Information

Please park in your designated

Using the door lock

To gain access via the front door, touch/swipe the keypad screen with 2 fingers to activate it, press the numbers that are illuminated.

All numbers will then appear, now enter code from your check in text message followed by * to open the door.

To lock the door from outside, just touch the screen.




Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.

Important Information about Your Property


  • Ski and snowboard boots are NOT to be worn inside the property.
  • Dirty dishes are to be washed and put away or placed in the dishwasher and turned on.
  • Furniture is to be returned to its original position.
  • Please ensure the fireplace is emptied of all ash before departure. Please use the metal bucket and scoop and scatter ash in the back garden.
  • All rubbish and recycling is to be placed in the outside bins before departure.
  • All lights and AC/Heating is to be turned off on departure.
  • All malfunctioning or broken items are to be reported to the Henley Holidays Team. Call 02 6457 2504 or
  • Excess charges will be applied if the above is not followed.
  • Code Of Conduct
    As of 18th December 2020 you, as a guest, must meet the behaviour obligations of the NSW Fair Trading Code of Conduct. Please click HERE for details.

Gas Tanks

Many properties in the area use gas tanks for heating and/or cooking. From time to time, one tank may empty during your stay, and you will need switch to the other tank. This is a simple and quick process. You must inform Henley Holidays during business hours if you have switched the gas tanks.

Gas Tank Location: Right side of the house

How to Change Gas Tanks

Step by step video

Heating and Cooling

Reverse cycle and fireplace in living room, electric heaters in bedrooms. Firewood is not supplied.


If you wish to use the fireplace, please follow the simple guide below to enjoy the fire without smoke. Never leave a fire unattended.

Stack Kindling

  • Take eight to ten pieces of kindling and stack them in a crosshatch style arrangement, by placing two pieces on the base of the fire vertically, and two pieces on top of those horizontally, repeating once
  • Place firelighters amongst the kindling. Light the kindling and wait for it to become well alight

Add Firewood

  • Once the burning kindling settles, it’s time to add the first pieces of firewood. Place a few pieces of smaller firewood onto the kindling, being sure to allow space between them so air can circulate
  • Once these smaller pieces settle and are burning hot, it’s time to add larger logs. Again, be sure to allow good airflow between each log, to prevent smouldering and smoke


Bin Location: In driveway Bins collection day is Tuesday, a contractor will come to the property to put the bins in/out.

Ski/Bike Storage

Back veranda. Key for lock is hanging in the laundry.

Fuse Box/Electrical Board

If you are experiencing power outages, please first check the fuse box as a switch may have tripped.

Location: Right side of the house.

Easy option – press (& repress) the second bottom button for 30 second periods for high power

Harder option – place covered food in microwave. Press top left hand button and display will show “power levels”. Use dial to select appropriate power level and then press second bottom button to change to time settings in seconds. Use dial to select time and press second bottom button to start.


  1. Press the left circle button corresponding to the hot plate & a “-“ will appear
  2. Press the “+” or “-“ buttons to increase or decrease heat. The hot plate will glow red.
  3. To turn off, use the “-“ button to reduce the number to “H” which indicates hot plate is turned off but still Hot.

To operate the oven;

  1. Turn Left knob for function selection (K1) for desired oven setting or grill setting
  2. Turn Right knob to select the temperature
  3. Press button play button (C) to start the oven once desired options are displayed. Ignore the time on display. This is the default factory setting.

To change a setting, press button below play button (E). Once cleared, use the knobs to re-select options and press play to once again start oven.

To turn oven off, press button (E) twice.

Contact Details

Henley Holidays Office: 02 6457 2504

After House Emergencies Only

Jindabyne: 0472 665 180

Thredbo: 0419 955 656