Welcome to Moongate

We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:

Garage and Carport Parking
Our property features a double garage and a carport that is available for guest use. You are welcome to park your vehicle inside the garage to keep it secure and protected from the elements.

Driveway and Street Parking
In addition to the garage, there is ample space in the driveway and on the street for parking.

Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.

During Your Stay

• • No ski or snowboard boots to be worn inside the property.

Code Of Conduct

• • As of the 18th December 2020, all guests must meet the behaviour obligations of the NSW Fair Trading Code of Conduct. To view guest obligations click here.

Before You Leave

• • Dirty dishes are to be washed and put away, or placed in the dishwasher and turned on.

• • Furniture is to be returned to its original position.

• • Fireplace is emptied of all ash.

• • Coffee machine cleaned.

• • BBQ cleaned and cover replaced.

• • All rubbish and recycling placed in the outside bins.

• • All lights, air-conditioning and heating turned off.

• • Report any malfunctioning or broken items to the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.

Excess charges will be applied if the above is not followed.

We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:

• • Split system in main living area
  • Gas fireplace in the main living area
  • Heaters in bedrooms
  • Additional blankets in bedrooms

To keep your bike and ski/snowboarding equipment safe and secure during your stay, your accommodation offers convenient on-site ski/board storage facilities.

You are permitted to securely store your items in the double garage.

It is common for properties in the area to use gas tanks for heating and/or cooking. From time to time, one tank may empty during your stay and you will need switch the connection to the other tank. This is a simple and quick process, please watch this video for step-by-step instructions.

Gas Tank Location: Outside and tot he right-hand side of the back garage door (refer to image below).

If you have switched the connection on the gas tanks during your stay, you must inform Henley Holidays during business hours.

You can reach the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.

General waste and recycling bins are located around the left hand side of the house. A contractor will attend the outside of the property on Thursdays to put the bins in/out for bin collection.

If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.

Fuse Box Location: The fusebox is located in the laundry. The mains box is located outside, on the right-hand side of the garage door (refer to images below).