MOONGATE

Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.

Arrival Information

Property Access:

You will be sent a text message once the property is ready for your check in. Please note that check in time is 4.00pm and we ask that you do not go to the property before you receive your check in text message.

Address:77 Kunama Drive, East Jindabyne NSW 2627

Please use the map link below, or the pin co-ordinates if you are having trouble locating your property.

Map Link

Parking Information

Please park in your designated parking spot only once you have received your check in text message. Please note that cleaners and other staff will need access to this parking before check in and after check out to ensure your property is ready on time.

General parking is available in double garage.

WIFI

Username:Moongate Wifi

Password:gomoongate

Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.

Important Information about Your Property

DURING YOUR STAY

  • Ski and snowboard boots are NOT to be worn inside the property.
  • Dirty dishes are to be washed and put away or placed in the dishwasher and turned on.
  • Furniture is to be returned to its original position.
  • All rubbish and recycling is to be placed in the outside bins before departure.
  • All lights and AC/Heating is to be turned off on departure.
  • All malfunctioning or broken items are to be reported to the Henley Holidays Team. Call 02 6457 2504 or emailholidays@henleyproperty.com.au
  • Excess charges will be applied if the above is not followed.
  • Code Of Conduct
    As of 18th December 2020 you, as a guest, must meet the behaviour obligations of the NSW Fair Trading Code of Conduct. Please click HERE for details.

Gas Tanks

Many properties in the area use gas tanks for heating and/or cooking. From time to time, one tank may empty during your stay, and you will need switch to the other tank. This is a simple and quick process. You must inform Henley Holidays during business hours if you have switched the gas tanks.

Gas Tank Location: Out the back garage door and to the right.

How to Change Gas Tanks

Step by step video

Heating and Cooling

Split system in living area and wall heaters in bedrooms.

Rubbish

Bin Location: In driveway. Bins collection day is Thursday, a contractor will come to the property to put the bins in/out.

Ski/Bike Storage

In garage

Fuse Box/Electrical Board

If you are experiencing power outages, please first check the fuse box as a switch may have tripped.

Location: Fuse board is in the laundry and the main box is out the back garage door and to the right.

Contact Details

Henley Holidays Office: 02 6457 2504

After House Emergencies Only

Jindabyne: 0472 665 180

Thredbo: 0419 955 656

holidays@henleyproperty.com.au