Contact Details
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.
Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.
You will be sent an SMS with information on how to access your accommodation once the property is ready for check in. We ask that you do not go to the property before you receive your check in notification.
Please use the map Link below, or the pin co-ordinates if you are having trouble locating your property.
After turning onto Eucumbene Road and continue for 300 meters. Turn left at the Eco Escape 1138 entrance (refer to first image below). You will see a large rock pillar with our sign that says “Eco Escape” (refer to second image below). Follow this road until you pass through the next set of rock pillars that are on each side of the driveway.
Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.
USERNAME: Snowgums
PASSWORD: Snowgums1378
We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:
General Parking
Our property features general parking for up to 2x vehicles available for guest use. Please only park on the driveway area as there is revegetation in process and local flora/fauna roaming.
Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.
During Your Stay
Code Of Conduct
Before You Leave
Excess charges will be applied if the above is not followed.
We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:
To keep your equipment safe and secure during your stay, your accommodation offers convenient on-site bike and ski/snowboard storage facilities.
You can store your ski/snowboard equipment on the racks outside the front door. You are also permitted to store your bikes outside the property or undercover on the patio, however please be cautious any damage caused to the property will be charged.
General waste and recycling bins are located in the bin enclosure towards the entry of the property (refer to image below). A contractor will attend the outside of the property for bin collection.
It is common for properties in the area to use gas tanks for heating and/or cooking. From time to time, one tank may empty during your stay and you will need switch the connection to the other tank. This is a simple and quick process, please watch this video for step-by-step instructions.
Gas Tank Location: on the right hand side of the building near the front door.
If you have switched the connection on the gas tanks during your stay, you must inform Henley Holidays during business hours.
You can reach the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.
If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.
Fuse Box Location: On the right hand side of the wall in the entry of the property. Solar panels with back up generator.
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.