Contact Details
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.
Your holiday starts here!
Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.
Arrival Information
Property Access
You will be sent an SMS with information on how to access your accommodation once the property is ready for check in. We ask that you do not go to the property before you receive your check in notification.
Address: 24 Diggings Terrace, Thredbo, NSW 2625
Please use the map Link below, or the pin co-ordinates if you are having trouble locating your property.
WiFi
Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.
USERNAME: TelstraD686E9
PASSWORD: cmrwf87x7n
Important Information About Your Property
We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:
Designated Lockable Parking
1 Space is reserved. Please use the code for the chain lock sent to you in your arrival SMS.
Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.
During Your Stay
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- No ski or snowboard boots to be worn inside the property.
Code Of Conduct
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- As of the 18th December 2020, all guests must meet the behaviour obligations of the NSW Fair Trading Code of Conduct. To view guest obligations click here.
Before You Leave
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- Dirty dishes are to be washed and put away, or placed in the dishwasher and turned on.
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- Furniture is to be returned to its original position.
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- Fireplace is emptied of all ash.
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- Coffee machine cleaned.
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- BBQ cleaned and cover replaced.
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- All rubbish and recycling placed in the outside bins.
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- All lights, air-conditioning and heating turned off.
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- Report any malfunctioning or broken items to the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.
Excess charges will be applied if the above is not followed.
We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:
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- Underfloor heating in lounge room
- Electric heater in lounge room
General waste and recycling bins are located near the external stairwell upstairs. Please ensure all rubbish is removed from the property on checkout to avoid excess cleaning charges.
To keep your ski and snowboarding equipment safe and secure during your stay, your accommodation offers convenient on-site ski/board storage facilities.
Boot lockers can be found in the common area via the exit door into the Village Square.
The ski and boot locker is located down the stairs from the front entry. The code for these lockers is 4295 – please don’t change this code. If the lock needs to be replaced, you may be charged.
If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.
Fuse Box Location: Inside cupboard on the left.
Activities
Winter Activities
Where To Eat
Breweries
Events
