Welcome to Gippsland 12

We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:

Garage Parking
Our property features a garage that is available for guest use. You are welcome to park your vehicle inside the garage to keep it secure and protected from the elements. The remote control is inside the property on the left hand side as you enter the front door, as depicted below.
PLEASE NOTE: This is the only garage remote available so please do not take it off the premises. It is to be returned to this location after each use.

Driveway Parking
In addition to the garage, there is ample space in the driveway for parking.

Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.

During Your Stay

• • No ski or snowboard boots to be worn inside the property.
  • If the small TV near the kitchen is requesting a code to get channels, please use 0000.

Code Of Conduct

• • As of the 18th December 2020, all guests must meet the behaviour obligations of the NSW Fair Trading Code of Conduct. To view guest obligations click here.

Before You Leave

• • Dirty dishes are to be washed and put away, or placed in the dishwasher and turned on.

• • Furniture is to be returned to its original position.

• • Fireplace is emptied of all ash.

• • All rubbish and recycling placed in the outside bins.

• • All lights, air-conditioning and heating turned off.

• • Report any malfunctioning or broken items to the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.

Excess charges will be applied if the above is not followed.

It is common for properties in the area to use gas tanks for heating and/or cooking. From time to time, one tank may empty during your stay and you will need to switch the connection to the other tank. This is a simple and quick process, please watch this video for step-by-step instructions.

Gas Tank Location: Around the right hand side of the building, through the gate.

If you have switched the connection on the gas tanks during your stay, you must inform Henley Holidays during business hours.

You can reach the Henley Holidays team by calling 02 6457 2504 or emailing holidays@henleyproperty.com.au.

We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:

• • Wood fire place in main living area – wood not supplied
  • Reverse cycle heating/cooling in main living areas
  • Electric wall heaters in bedroom

There’s nothing quite like cozying up by a crackling fireplace after a day of exploring the Snowy Mountains. If you wish to use the fireplace during your stay, please follow the simple guide below to safely enjoy a fire without smoke.

Step 1: Stack Kindling

• • Take eight to ten pieces of kindling and stack them in a crosshatch style arrangement. (Place two pieces on the base of the fire vertically, and then stack two pieces on top of those horizontally. Repeat once more.

• • Place firelighters amongst the kindling and light. Wait for the kindling to become well lit.

Step 2: Add Firewood

• • Once the burning kindling settles, place a few pieces of smaller firewood onto the kindling, being sure to allow space between pieces so that air can circulate.

• • Once these smaller pieces of firewood settle and are burning hot, add larger logs on top. Again, be sure to allow good airflow between each log to prevent smouldering and excess smoke.

General waste and recycling bins are located at the front of the property in the driveway. A contractor will attend the outside of the property on Mondays (recycling) and Fridays (general waste) to put the bins in/out for bin collection.

If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.

Fuse Box Location: On the inside of the property, down the hallway to the left as depicted.
PLEASE NOTE: As this is an older property, sometimes the power circuit is unable to keep up. If the power trips, please reset circuit 4 by pushing it down and back up again.

Mains Location: On the outside of the property. Go onto the balcony and follow this around to the right and down the stairs as depicted and the mains box will be on your right hand side.