Contact Details
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.
Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.
You will be sent an SMS with information on how to access your accommodation once the property is ready for check in. We ask that you do not go to the property before you receive your check in notification.
Please use the map Link below, or the pin co-ordinates if you are having trouble locating your property.
Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.
USERNAME: 3 Karoonda
PASSWORD: CgCKhEA9
We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:
Street Parking
Unfortunately, there is no off-street parking available for Karoonda Lodge but you are welcome to park your vehicle(s) on Rainbow Drive.
During Your Stay
Code Of Conduct
Before You Leave
Excess charges will be applied if the above is not followed.
We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:
To keep your ski and snowboarding gear safe and secure during your stay, your accommodation offers a convenient on-site hanging/drying area in the kitchen area.
There are communal laundry facilities for your use, located on the ground level of the building. Here, you will find both washing machines and dryers. The door to the laundry is the white door on the left as indicated in the below image. Code: C320Y
General waste and recycling bins are located at the bottom of the stairs. A contractor will attend the outside of the property on Thursdays to put the bins in/out for bin collection.
If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.
Fuse Box Location: On the ground level, inside the door to the left-hand side of the communal laundry facilities as depicted by the purple arrow. Please ensure that if you are required to reset a fuse you are using the fuse box for unit 3, as depicted.
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.