Contact Details
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.
Thank you for booking with Henley Holidays. Here you’ll find all the info you need for your stay. Our contact details are at the bottom of this page. We hope you enjoy your stay.
You will be sent an SMS with information on how to access your accommodation once the property is ready for check in. We ask that you do not go to the property before you receive your check in notification.
Please use the map Link below, or the pin co-ordinates if you are having trouble locating your property.
Please note that WIFI is provided free of charge and due to the nature of the area, speed and connection cannot be guaranteed.
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We want to ensure your stay is as comfortable and convenient as possible. Here’s all the information you need about parking:
Driveway Parking
Allocated parking is available at the property for 1 vehicle. The key to the padlock is located just inside the front door of the property. Please ensure you return this key to the hook before you depart. Please ensure you chain and lock the carpark when you depart.
Additional Notes
Please only park in your designated parking spot after you have received your check in text message as cleaners and staff will need access to this parking prior check in to ensure your property is ready on time.
During Your Stay
Code Of Conduct
Before You Leave
Excess charges will be applied if the above is not followed.
We want your stay to be as comfortable as possible, regardless of the weather outside. Below is a brief overview of the heating and cooling options available in your accommodation:
There’s nothing quite like cozying up by a crackling fireplace after a day of exploring the Snowy Mountains. If you wish to use the fireplace during your stay, please follow the simple guide below to safely enjoy a fire without smoke.
Step 1: Stack Kindling
Step 2: Add Firewood
General waste and recycling bins are located in the rubbish enclosure at the road level, near the car park space. Please ensure that all rubbish is removed from the property upon checkout, to avoid excess cleaning charges.
To keep your ski and snowboarding equipment safe and secure during your stay, your accommodation offers convenient on-site ski/board storage facilities.
You can find this in the entryway and drying room (cupboard in entryway).
If you are experiencing a power outage, please first check the fuse box for a tripped switch before contacting us.
Fuse Box Location: In the entry way. The electrical board is located on the exterior of the building along the pathway.
Should you have any need, please contact the team at Henley Holidays at the office during business hours. For emergencies only, please contact the after-hours mobile.